999btd Privacy Policy

Introduction and Scope of Policy

999btd ("we", "our", "platform") operates a safe and reliable online casino and betting service for players in Bangladesh. This privacy policy provides a detailed description of how we collect, use, store, and protect your personal information when you use the website https://999btd.lat.

By registering on the 999btd platform or using our services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services and contact us at [email protected].

This policy should be read together with 999btd's Terms and Conditions and Responsible Gaming Policy.

What Information We Collect

999btd may collect the following types of information for the purpose of establishing a relationship with you and providing services:

2.1 Information Provided Directly

• Full name, date of birth, and national ID number
• Email address and contact details
• Account login credentials (username and password)
• Financial information: details related to bKash, Nagad, Rocket, or bank transfers
• Deposit and withdrawal transaction history
• Self-exclusion requests and responsible gaming preferences

2.2 Automatically Collected Information

• Device information: IP address, browser type, operating system
• Usage logs: site access times, pages visited, and session duration
• Cookies and similar tracking technologies
• Gaming activity data: betting history, win and loss records

2.3 Identity Verification Information

As part of our Anti-Money Laundering (AML) and Know Your Customer (KYC) process, we may collect images of national ID cards or passports and proof of address.

Purpose of Using Information

999btd uses your collected information for the following lawful purposes:

1. To ensure account creation and management and to verify identity.
2. To process deposits, withdrawals, and gaming transactions.
3. To prevent fraud, money laundering, and other unlawful activities.
4. To provide customer support via 24/7 live chat and email.
5. To improve service quality and resolve technical issues.
6. To manage responsible gaming tools and prevent excessive gaming.
7. To comply with legal obligations and follow regulatory authority guidelines.
8. To inform you about relevant promotional offers and bonuses (only with your consent).

Information Sharing and Third Parties

999btd never sells your personal information. However, we may share information in the following limited circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing, identity verification, fraud detection, and technical support. These entities may use the information only for specific purposes under strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information under a court order, regulatory authority request, or applicable law.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, your information may be transferred. We will notify you in a timely manner before any such change.

Cookie Policy

The 999btd website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the functionality of the site.

5.1 Types of Cookies We Use

• Essential Cookies: Strictly necessary for site operation — login sessions, security verification.
• Functional Cookies: Remember your preferences and language settings.
• Analytics Cookies: For monitoring site usage and improving services.

5.2 Cookie Controls

You can accept or decline cookies through your browser settings. However, disabling essential cookies may cause some services to not function properly.

Data Protection and Security

999btd applies industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure Servers: Your information is stored on secure servers with firewalls and access controls.
• Regular Security Audits: Our systems undergo regular security testing.
• Restricted Access: Only authorized personnel can access your information where necessary.
• Two-Factor Authentication: Two-factor authentication is available to enhance account security.

However, it is not possible to guarantee that data transmission over the internet is 100% secure. For any security concerns, contact [email protected] immediately.

Data Retention Period

999btd retains your personal information only for as long as necessary. We consider the following when determining the retention period:

• All information is retained while the account is active.
• Even after an account is closed, financial transaction records are kept for a defined period as required by legal obligations.
• AML and KYC related information is retained in accordance with applicable law.
• After the required period, information is securely deleted or anonymized.

Your Rights

As a user of the 999btd platform, you are entitled to the following rights:

8.1 Right to Access Information

You may request a copy of your personal information held by us at any time. Send a request to [email protected] and we will provide it within a reasonable time.

8.2 Right to Correct Information

If there are any errors or inaccuracies in your stored information, you may request a correction. We will make the necessary corrections as soon as possible.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations, some information may not be deletable before a set period.

8.4 Right to Opt Out of Marketing Communications

You may stop receiving marketing emails or messages at any time — by sending a request to [email protected] or by using the "Unsubscribe" link in any marketing email.

Age Verification and Protection of Minors

999btd strictly provides services only to those aged 21 or above. We do not knowingly collect any information from minors.

An age verification process is conducted at the time of registration. If we become aware that a minor has created an account, that account and related information will be deleted immediately and any transactions will be cancelled.

If you believe a minor is using our platform, please notify us at [email protected].

International Data Transfers

For the purpose of providing services, your information may be processed on servers located in various countries. In such cases, we ensure that:

• Data transfers occur through secure encrypted channels.
• Receiving entities comply with appropriate data protection standards.
• Contractual protections are in place in compliance with applicable legal frameworks.

Links to Third-Party Websites

The 999btd website may contain links to third-party websites. This privacy policy applies only to the 999btd platform. We are not responsible for the privacy practices of third-party websites. It is recommended that you read the privacy policy of any external site before clicking its link.

Policy Changes and Updates

999btd may change or update this privacy policy from time to time. For significant changes, we will:

• Publish a clear notice of the changes on the website.
• Notify registered users by email.
• Update the "Last Updated" date at the top of the page.

Continued use of the 999btd platform after an updated policy is published will be considered acceptance of the new policy. It is recommended that you check this page regularly.

Applicable Law

This privacy policy will be interpreted and governed in accordance with applicable law. The relevant legal framework will apply to any disputes or claims relating to data protection.

999btd is committed to fair play and transparency. Our platform operates in accordance with responsible gaming policies and we are always dedicated to protecting the interests of our players.