999btd Terms and Conditions

1. General Terms and Definitions

These terms and conditions ("Terms") apply to the use of the 999btd platform and all its services. By accessing the 999btd.lat website or creating an account, you are considered to have read, understood, and agreed to these Terms.

The key terms used in these conditions are defined below:

• "Platform" — The 999btd.lat website and all services operated under it.
• "User" — Any person who has created an account on the platform or is using its services.
• "Account" — The personal profile and balance assigned to each user.
• "Bonus" — Any promotional reward or additional credit granted by 999btd under specified conditions.
• "Wagering Requirement" — The number of times bonus funds must be wagered before a withdrawal can be made.
• "KYC" (Know Your Customer) — The identity verification process.

These terms and conditions are written in English and apply to users in Bangladesh. In the event of any dispute, the English version shall be considered authoritative.

2. Account Registration and Eligibility

The following conditions must be met to create an account and use services on the 999btd platform:

• You must be at least 21 years old. It is strictly prohibited for anyone below the legal age to open or use an account.
• Each person may create only one account. Multiple accounts are prohibited and may result in account termination.
• You must provide accurate and truthful information at the time of registration — including name, mobile number, and date of birth.
• Residents of areas where online gaming is illegal are not permitted to use this platform.
• Creating accounts using any automation software or bots is prohibited.

999btd reserves the right to reject new account applications at any time and without providing a reason.

3. Account Security and Identity Verification

It is your responsibility to maintain the security of your account. The relevant rules are listed below:

• Do not share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• If you suspect unauthorized access to your account, notify our support team immediately.
• The account holder is responsible for any unauthorized activity on their account.

KYC Verification Process

To ensure secure transactions and prevent financial fraud, 999btd reserves the right to verify your identity at any time. You may be required to provide one or more of the following documents:

• A clear photo of your National ID (NID) or passport
• A copy of your birth certificate
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership (matching mobile number with bKash / Nagad account)

Withdrawals may be temporarily suspended until verification is complete. 999btd stores all information confidentially.

4. Deposit and Withdrawal Policy

999btd supports the following payment methods for users in Bangladesh: bKash, Nagad, Rocket, and bank transfer.

Deposit Terms

• Minimum deposit amount: ৳200 (for each method).
• You must use a payment account registered in your own name when making a deposit.
• Depositing from a third-party account is prohibited and may trigger account verification.
• After a successful deposit, funds are generally credited to your account instantly.

Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals can only be made to the same payment account used for the deposit.
• If KYC verification has not been completed, the withdrawal process may be delayed.
• Withdrawals may be restricted if the wagering requirement for an active bonus has not been met.

5. Bonuses and Promotional Offers

999btd offers various bonuses and promotional offers to its users. These bonuses are subject to specific conditions.

Welcome Bonus

• New members will receive a 200% bonus up to ৳10,000 on their first deposit.
• Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
• Example: Deposit ৳12,000 and receive a maximum bonus of ৳10,000, giving a total balance of ৳22,000.
• Wagering Requirement: Withdrawals can be made after placing bets 10 times the bonus amount.

General Bonus Terms

• Each bonus offer can be claimed only once, unless stated otherwise.
• Bets placed with bonus funds may be restricted to specific games or categories.
• When a bonus expires, any unused bonus funds are automatically cancelled.
• 999btd reserves the right to modify or cancel any bonus offer.
• If bonus abuse is suspected, the relevant bonus and any associated winnings may be cancelled.

VIP Program

The 999btd VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

Advancement to a higher tier depends on the player's activity and participation on the platform. Cashback is calculated and awarded each week according to specific rules.

6. Gaming Rules and Fair Play

999btd is committed to ensuring a fair and transparent gaming environment for all users.

• All games are operated using certified Random Number Generator (RNG) technology.
• Betting activity is recorded, and in the event of a dispute, server data will be considered final.
• If a game result is affected by a technical error, 999btd reserves the right to void the relevant bet and refund the original amount.
• 999btd is not liable for any bets lost due to an internet disconnection — however, users may contact the support team.
• Collusion with other players, whether during or outside of a game, is prohibited.

Sports Betting

For betting on cricket, football, and other sports:

• Only bets accepted before the match starts or within the designated time will be considered valid.
• If a match is cancelled or postponed, 999btd will make a separate decision regarding the relevant bets.
• In the case of a technical error involving odds, 999btd reserves the right to apply the correct odds.

7. Prohibited Conduct and Account Termination

Any of the following actions are strictly prohibited on this platform. If such conduct is detected, the account may be terminated and all balances and winnings may be forfeited:

• Operating multiple accounts by the same person.
• Creating an account using another person's name or identity.
• Bonus abuse — particularly when multiple members of the same household or network claim the same bonus.
• Playing games using automated bots, scripts, or software.
• Exploiting platform vulnerabilities or attempting to hack the platform.
• Harassing, using offensive language toward, or threatening other players or staff.
• Using funds obtained through illegal means on the platform.

8. Privacy and Data Protection

999btd places the highest priority on protecting users' personal information. For more details, please read our Privacy Policy page.

• Users' personal information is protected by SSL encryption and stored on secure servers.
• Personal information is not disclosed to third parties, except where required by legal obligation.
• Payment-related information (bKash, Nagad numbers) is used solely for the purpose of verifying transactions.
• Users may request to view their stored information — please contact the support team for this.
• Even after an account is closed, certain information may be retained for a specified period in accordance with applicable law.

9. Responsible Gaming

999btd believes that gaming is a form of entertainment, not a solution to financial problems. We encourage all users to play responsibly.

• Only those aged 21 or above are permitted to use this platform.
• Set a gaming budget and do not exceed it.
• Gambling to escape personal or family problems is not advisable.
• If signs of gaming addiction appear, seek help immediately.

Users can access the following options if they wish — please contact our support team for assistance:

• Deposit limit setting (daily / weekly / monthly)
• Temporarily suspending the account (cooling-off period)
• Self-exclusion for a specified period

To learn more about responsible gaming, visit our Responsible Gaming page.

10. Limitation of Liability

999btd will not be held responsible for any financial loss in the following situations:

• Any issue caused by the user's internet connection being disrupted.
• Data theft due to malware or security vulnerabilities on the user's own device.
• Unavoidable circumstances such as natural disasters, war, or government restrictions (force majeure).
• Technical failures of third-party payment services (bKash, Nagad, etc.).
• Issues arising from the user providing incorrect payment information.

999btd always strives to provide a reliable and uninterrupted service, however temporary downtime may be required for maintenance or upgrades. 999btd is not responsible if the platform is inaccessible during such periods.

11. Dispute Resolution

For any complaint or dispute, please follow the steps below:

1. Step 1: Contact our support team in Bengali via our 24/7 live chat — most issues are resolved here.
2. Step 2: If the issue is not resolved via live chat, email us at [email protected] with a detailed description of the problem and supporting evidence.
3. Step 3: If the issue remains unresolved via email, 999btd will initiate an internal review process and provide a written decision within 7 business days.

Dispute submission deadline: complaints must be submitted within 30 days from the date the issue occurred. Complaints submitted after this period may not be accepted.

Both parties are expected to maintain a cooperative and respectful attitude throughout the complaint process.

12. Changes to Terms & Termination

999btd reserves the right to modify these terms and conditions at any time. In the event of changes:

• A notice will be posted on the platform for significant changes.
• Continued use of the platform after any changes will be considered as automatic acceptance of the new terms and conditions.
• If a user does not wish to accept the new terms and conditions, they may request to close their account.

Account Closure Process

If a user wishes to close their account themselves, please contact the support team. Before closing the account:

• Withdraw all available balance.
• If the wagering requirement for an active bonus has not been met, the relevant bonus will be cancelled.
• Once the account is closed, access to the platform will no longer be possible.

For any questions regarding these terms and conditions, please contact our support team.